Zaui: How To Connect Zaui with Wherewolf

Zaui is a technology leading reservation and management software designed for shuttle companies, tour, activity and rental operators. Zaui is one of the longest-standing reservation systems in the industry. Creating innovative tools to grow tourism companies.

The Wherewolf/ Zaui Integration:

When a booking is made online, this data is shared with your Wherewolf waiver app. The information is used to configure a waiver specifically for that group – pre-built with the correct dates, activities, waiver terms, and pax. 

If you are using our pre-arrival waivers, these will be sent at the time chosen by you. You can check on these automated waivers and the group's progress by using the Search Bookings tab on your dashboard.

If you're also using our waiver app, your guests can sign in effortlessly on the day. You can see your daily bookings and check completed waivers from Operator Mode, or switch to collecting waivers in Guest Mode. 

Completed guest waivers are shared back to your Zaui Manifest in a 2-way integration. 

How To Integrate Wherewolf and Zaui:

1. Find the Wherewolf app in the Zaui Marketplace:

• Log into your Zaui account
• Click Settings in the main menu at the top of your Zaui Dashboard and select Marketplace
• Select category Productivity in the left hand menu
• The marketplace apps will be shown on the right of the page, scroll to find Wherewolf Waivers.

Note: You can also follow this link http://marketplace.zaui.com/ and search for "Wherewolf Waivers.

• Click in the Wherewolf logo or name to open the Wherewolf app details page.

2. Enable the Wherewolf Integration in Zaui:

• Fill in the "App ID" field with your Wherewolf Account ID

Note: How to find my Wherewolf App ID

• Toggle the "Enable Wherewolf Waivers" switch.
• Click the "Save App Settings" button.

3. Configure Your Activities in Zaui

• Once the configuration is complete, add the Wherewolf waiver to relevant activity(s) in your Zaui system. Navigate to Activities > Activity List and select the activity you wish to add the waiver template to.

• Select the Activity Name you wish to edit
• Under the Basic Tab - Scroll down to Advanced Settings (and expand the section clicking on the + icon). Then tick then Waiver Required box

4. Let your Wherewolf representative know that you have enabled the waivers on the required activities.

What To Do Before Launching Your Integrated Waiver Emails:

1. Check your activities are correct and have the correct waivers
2. Check that your pax numbers are correct (this is important if you do private group bookings, or venues/rentals)
3. Ensure your team are comfortable with the waiver process, and know what to expect
4. Once all the above is approved, confirm with our support team that you want your pre-arrival waiver emails turned on. They will not complete this step without your approval

You can also view Zaui's help documents relating to this integration here