Why do my group bookings have a Group Pax Size of "1"?

The maximum waiver pax limit from your reservation bookings is shared via the integration. This ensures the right amount of people are filling out a waiver.

If your bookings show a group size of just 1 person and you are expecting more guests, then you may be collecting the pax in a non-standard way.

Usually, the number of purchases in a booking is the number of guests.

E.g., [5] x [Skydive] is for 5 guests.

Or [2] x [Afternoon Vineyard Tour] is for 2 guests. 

However, some experiences require just a single purchase for a whole group, such as if you have a venue or equipment rental operation. 

E.g., [1] x [Private Pontoon] reservation – but this can hold up to 15 participants.

Or [1] x [Double Snowmobile] reservation – but this is for 2 participants, a driver and a passenger.

In these scenarios, the pax number that Wherewolf receives is still "1".

We have a few ways to help you support this! Check out this guide on How to remove the waiver limits from my bookings or how to set up pax defaults, and reach out to Wherewolf Support if you have questions.