FareHarbor is the leading booking solution for tour, activity and attraction operators around the world, providing powerful software to efficiently sell and manage activities and services.
We partner with businesses to enhance the booking experience, streamline operations, and increase revenue.
The Wherewolf/ FareHarbor Integration:
When a booking is made online, this data is shared with your Wherewolf waiver app. The information is used to configure a waiver specifically for that group – pre-built with the correct dates, activities, waiver terms, and pax.
If you are using our pre-arrival waivers, these will be sent at the time chosen by you. You can check on these automated waivers and the group's progress by using the Search Bookings button on your dashboard.
If you're also using our waiver app, your guests can sign in effortlessly on the day. You can see your daily bookings and check completed waivers from Operator Mode, or switch to collecting waivers in Guest Mode.
Completed guest waivers are shared back to your FareHarbor Manifest in a 2-way integration.
How To Integrate Wherewolf and FareHarbor:
- First, gather your FareHarbor shortname. You can have up to 1 of these for each Wherewolf app
- Contact the FareHarbor Support team and ask for the integration to occur – at your request, they'll enable the integration.
- Contact the Wherewolf Support team to share your FareHarbor shortname, and ask that they finalise the integration with your FareHarbor data.
What To Do Before Launching Your Integrated Waiver Emails:
- Check your activities are correct and have the correct waivers
- Check that your pax numbers are correct (this is important if you do private group bookings, or venues/rentals)
- Ensure your team are comfortable with the waiver process, and know what to expect
- Once all the above is approved, confirm with our support team that you want your pre-arrival waiver emails turned on. They will not complete this step without your approval
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