What is a follow-up email?

Wherewolf can create a follow-up email to send to your guests. We use our own template, customised with your colours, graphics, and social media/review site links. 

Note, this is not included on the Basic tier. 

This additional touchpoint can boost your online engagement, reviews, survey responses, donations, and more!

Click this link to visit your Wherewolf Assistant Email Editor (pictured).

What does my follow up email look like?

The email can be triggered by one of the following:

1. Guest Arrival Onsite

   
   Once the guest arrives onsite and is recorded as ‘Active’ in Wherewolf, they are added to your Automated Queue. The email will send after the delay has passed, such as a couple of hours.
   
   

2. Guest Departure

   
   If you have the ‘Active Manifest' tool, these guests will be added to the Automated Queue after they have been ‘Finalised’ from this view.
   
   

3. The Day After

   
   This is the most common. If you are not using guest statuses to record where your guests are, like in the previous 2 examples, then we use a formula to send the email the day following their experience.

If you’d like more creative control over the follow-up emails, look into our Mailchimp integration.

You can email [e-mail] for more information about your specific account.