If you offer rentals or optional extras on your tours, our equipment functionality can help you manage this. It could be to ensure all your guests have safety equipment before embarking on a tour, or to track casual rentals. There are three separate ways you can manage your equipment.
Staff select from iPad
Your Guest Defaults panel allows you to select equipment on behalf of the guests you’re checking in. Guests will be allocated the chosen equipment until you modify this, and they won’t be asked which equipment they’re using. This is useful if a tour has required equipment that you need every guest to take.
Staff select from the dashboard
Alternatively, once your guests have checked in you can allocate equipment. This is done after check-in and can be done for guests of any activity. For example, a guest on a sea kayaking tour may need to borrow a dry-bag. This could also be for your ‘rental’ activity guests, so they can sign a rental waiver before you allocate the gear they’re hiring.
Guest selects at check-in
The guest can also select their own equipment during the waiver process – whether this is optional tour extras, such as borrowing a sunhat, or hiring equipment such as a paddleboard and a snorkel. You can modify this afterwards in the dashboard if you need to.
You can have one menu of equipment and they appear together, using one of the above configurations. Your equipment is a large part of your Wherewolf software and must be configured or updated by our developers.