Pre-arrival waivers and my reservations

Through a booking integration, your reservations are shared with Wherewolf and a waiver is automatically generated for that group.

The automatic waiver link we send is connected to their specific booking – depending on your tier, we could send this through automated emails or SMS.

The waivers can either be sent at the time of booking or based on their onsite arrival (for example, 3 days prior to their activity, one week prior to their activity).

Sending a waiver immediately from the time of booking does carry some form of risk.

Your guests may be completing a waiver significantly before their arrival. It is important that you understand that their information may be out of date by the time they arrive. You can speak to a Wherewolf team member about how to mitigate these risks. 

If you have an integration, it’s important that your pre-booked guests only use the automated waiver triggered by their reservation to avoid confusion onsite.

If your guests have access to the generic waiver link (the one that is available on your dashboard) then they can complete a waiver that is not associated with any booking.