How do I delete a guest record?

It is not possible to completely remove a record from Wherewolf. However, you can “delete” those records so that they no longer will be used in your guest analytics and they will be removed from any visible view by your account users.

Let’s say you’ve done a couple of test check-ins on your Arrival App. Your test guest names show up in your Daily Manifest and you’re happy with the results but you don’t want this data skewing your analytics.

Here’s how you “delete” a record and from your manifests and your analytics:

1) Find your guest on your Daily manifest, or by using the Search button. How do I find a guest record?

2) Click on the "More" button:

3) Find the Status dropdown in the list of fields. Click on it and in the list of options, select “Deleted.” 

4) Click on the “Update” button in the top-left or bottom-left portion of the screen.

You’ll be taken back to your Daily Manifest. Your test guest will no longer display in the list and has been successfully removed from your lists and analytics.