How can I find the URL link to a booking's waiver?

Find the waiver links for your bookings in Wherewolf. Check when the waivers were sent, find out if any waivers for your booking have been completed, or re-send waiver links to bookings.

On your Wherewolf Dashboard, the 'Search Bookings' function will search your bookings for details that match your search query.

You can enter the guest's name, email address, or reservation ID to locate their specific booking. 

When you have identified the booking, you'll see 7 columns:

Start Time:

The time and date the guest has booked for.

Status:

The status of the booking.

At Wherewolf, we support the following list of statuses (which are typically sufficient):

• Pending (unpaid or partially paid)
• Active (confirmed)
• Rebooked (cancelled but linked to a new one)
• Deleted (cancelled)

Note: By default, Wherewolf only honours "Active" bookings – but you can ask us to send emails and request waivers for bookings with the status "Pending" (please send requests for this to [e-mail])

On the rare occasion that your reservation system does use more statuses, you will need to contact the support team to manage these accordingly.

Overview:

The guest's name, pax number, activity, customer name/email/phone number.

Guests:

The guests for that booking who have completed waivers.

Links:

The waiver link for that booking. 

This link is the waiver link specific to that booking. If this link is used, all waivers will be connected to that booking and assigned to that group's activity and time.

Each booking will also have it's own QR Code which guests can scan to open their booking-specific waiver link. Click the phone icon (in the green box below) to open the QR Code.

Communications Sent:

This is what we've already sent the guest, and when.You can click on this to send a reminder too!

It will also show if a waiver communication has not been sent and why. For example, if the activity doesn't exist in Wherewolf, or if the email is scheduled to send closer to the tour date. 

Aliases:

The booking or reservation identification.