Podium is an award-winning marketing and communication platform that uses text messaging to help local businesses attract more leads, convert leads at a higher rate, and retain more customers.
Podium's platform consolidates daily communication, online reviews, website chat, marketing campaigns, and mobile payments into a single inbox that has helped over 100k local businesses win.
The Wherewolf<>Podium Integration:
When a waiver is completed, certain pieces of guest information are extracted and sent to your Podium database.
From Podium, operators can request reviews, respond to social media or online chat inquiries, and more!
How To Integrate Wherewolf and Podium:
- First, gather your Wherewolf App ID. Read this guide on how to find your App ID.
- Contact Podium's Support team, and ask them to initiate the integration process – they will need your Wherewolf App ID.
- Podium will contact the Wherewolf Support team and prompt Wherewolf to gain your consent for this integration, along with asking you which fields you'd like sent to your Podium database – for example:
Name, Date of Visit, Email Address, Phone Number, Activity/Product, Marketing (where the guest heard about you)
What To Consider Before Launching Your Integration:
You are responsible for your guest data, including where it's shared and for what purpose. Consider your campaigns to make sure you have the most useful data while protecting your guest's privacy.