My Account
- Waiver App - BETA Test Instructions
- How to cancel my account
- Waiver Limits
- What changes are free of charge?
- How to update my billing details
- Add Another User To My Account
Waiver Configurations
- Why can't I edit or remove activities from Assistant?
- How can I edit or add an activity?
- How to change my background image and colours
- Adding a default passenger size for Activities
- Why do my group bookings have a Group Pax Size of "1"?
- Why can't I edit my activities?
Guest Management
- Why are my waivers being deleted?
- How to download all my waivers
- Find the history of a guest's waivers
- I have changed the dates of an existing reservation
- I cancelled a booking in my reservation system
- I have changed a booking's activity
Operations Dashboard
- Adding Guest's ID to a Waiver
- Uploading Before & After Photos (Beta)
- Where is my App ID?
- Co-Sign A Staff/Operator Signature
- What is the "More" Button?
- Search Bookings and Waiver Links
Automated Guest Communications
- Why can't my guests access their online (pre-arrival) waiver link?
- Updating Follow Up and Confirmation Emails
- Follow Up Emails for Cancelled Bookings
- Automated guest emails being sent to guests Junk or Spam
- What is my waiver confirmation email?
- Pre-Arrival Waiver Email
Assistant
Webforms
3rd Party Integrations
- How can I send my guest contacts to email marketing platforms?
- Why aren't waivers showing in my reservation system?
- FareHarbor ID's (id & display id)
- 3rd Party OTA Bookings
- How to connect Zaui with Wherewolf
- Zapier Integration
Arrival App
- Group Looping (to speed up waiver signing on the iPad arrival app)
- How to free up storage space on your iPad
- Updating Arrival App changes on an iPad
- How do I restrict access to other apps on my iPad?
- What do the icons on my iPad app mean?
- What tablets can I download my waiver app to?