When a Wherewolf account is created the person who signs up creates the Admin and Billing contacts during the setup of the account.
Understanding Roles & Responsibilities:
- Admin - Has the ability to make 'edits' to the app and provision which 'users' are granted access (see this doc for info on managing users)
- Billing - Has the ability to change subscription tiers, updating billing details and cancel an account. Note: also receives notifications via email relating to subscription and payments (see this doc for info on updating billing details)
To change the user/email address for the Admin or Billing of the account you can update these here:
- From the side menu select, ‘Account’ > ‘Account Details’
- Click this link: https://dash.getwherewolf.com/account/details)
After updating, the new email address entered here will be sent instructions via email if further steps are required (setting password etc)
If you experience any issues please contact our support team who can provide additional assistance.