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  1. Wherewolf
  2. Product Guides
  3. Automated Guest Communications

Automated Guest Communications

  • How to setup and send 'automated' messages to customers
  • Viator - Guest email link issues
  • Adjusting Guest Communications / Automations / Drip Campaigns
  • How can I edit & enable my Automations?
  • Managing social & review links
  • How long does it take for Wherewolf emails to be received?
  • What to do if a guest can't find their waiver link?
  • Can I send out reminder emails and SMS for my guests to complete their waivers?
  • Why can't my guests access their online (pre-arrival) waiver link?
  • A booking cancelled; will my guests still get their follow-up email?
  • Automated guest emails being sent to guests Junk or Spam
  • What is my waiver confirmation email?
  • What is the pre-arrival waiver email?
  • Can I customize or edit my waiver SMS text?
  • What does my follow-up email look like?
  • How to change my pre-arrival waiver email template
  • How can I stop a follow-up email being sent to a guest?
  • What is the Wherewolf SMS Pre-Arrival feature?
  • What is my Automated Queue?
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